Published 16 May 2017
Basseterre, St. Kitts, May 16, 2017 (SKNIS): The public can expect improved service from the staff at the Department of Labour following a training session on customer service to be held on Wednesday (May 17).
Labour Officer, Lucinda Francis, said that the afternoon workshop was important as the department expands its engagement with employers, employees, representatives of partner agencies and other individuals. Initiatives such as job site visits, trainings for clients and stakeholder groups, and the Employment Services Unit – which, includes a soft skills training component – all require regular professional and efficient communication.