Our Supervisory Staff at the recently concluded Psychology in the Workplace.
The training was held over a two day period (March 21 & 22) and facilitated by Mrs. Michelle Blake in coordination with the University of The West indies. Topics covered, included workplace related stressors, conflict resolution and demand control model among others.
The participants represented several departments (customer service, maintenance, operations, billing, metering, meter readers and accounts) across the three divisions of SKELEC.
This is the second edition of this training, as the first was held in 2015. We at SKELEC continue to work at engaging our staff in training to better improve all facets of the service we offer our customers.
